What is CADbox?
CADbox is a desktop file sharing and collaboration software for Windows PC. CADbox supports Autodesk Revit, Revit LT, Intuit QuickBooks, Microsoft Word, Excel, and PowerPoint. Multiple users can share files over the Internet and work on them on their Windows PCs without creating conflicted copies.
During installation, CADbox creates Sync folders on the account owner as well as shared user computers. Files copied into the Sync folders are synced by CADbox and replicated in the Sync folders of shared users, providing easy access to the files on each user’s desktop.
What is CADbox Explorer?
CADbox Explorer displays the contents of the CADbox folder, and can be used to view these folders and files conveniently at one place, instead of the Windows Explorer. It has similar functionality – clicking on a folder name on the left displays the contents on the right. CADbox Explorer has several enhancements – it displays only the main items shared on CADbox, displays the sync and lock status of files and has controls to configure the CADbox operation. By default, CADbox Explorer starts automatically when the Computer starts so users have ready access to CADbox folders and files.
Which applications and file types are supported?
Applications supported with lock and sync for real time collaboration:
|Autodesk Revit, Revit LT||RVT|
|Intuit QuickBooks Desktop (Pro, Premier, Enterprise, 2008 or later)||QBW and TLG|
|Microsoft Word (2007 or later)||DOC, DOCX|
|Microsoft Excel(2007 or later)||XLS, XLSX|
|Microsoft PowerPoint (2007 or later)||PPT, PPTX|
File types that can be synced and shared (cannot be edited in CADbox):
|Drawing files||DWG, DWFx|
|Image files||JPG, JPEG, PNG, GIF, TIFF|
Which operating systems are supported by CADbox?
CADbox will work on Desktops, Laptops or Tablets running Windows 10 operating system.
Can I use CADbox on Mac?
No, CADbox will not work on Mac at this time. CADbox will work only on Windows and supports Windows applications only. You can run Windows on MAC using virtualization software like Boot Camp, Parallels, VM Ware, etc. and install CADbox on the Windows partition.
Will CADbox work on a Windows partition on Mac?
Yes. As an example, you can run Windows on a virtualization software like Parallels, Boot Camp or VM Ware and install CADbox on the Windows partition. You will need to use the Windows version of applications like Autodesk Revit, Microsoft Word or Excel running on the Windows partition for CADbox to sync the application data files.
Please note that if you are using Parallels, CADbox folder should be located in a folder on the C: drive for it to work properly. During the installation process, when CADbox prompts you to select a location, browse and select a folder under the C: drive, usually the Documents folder for the Windows user.
How does CADbox share a file?
To share a file, CADbox first syncs the file ‘up’ to the CADbox cloud server over the Internet and then syncs it ‘down’ to the CADbox folder on the other user’s computer. When changes are made to a file in CADbox, only the incremental changes are synced up and down.
Where is CADbox cloud server located?
CADbox uses Amazon AWS Compute and Storage services to run the cloud application and store files. These are located in the continental USA.
Is the shared user’s computer required to be powered on for me to access the file?
No. CADbox syncs the file to the folder located on your computer or your network drive, and you will be accessing the file locally. The shared user’s computer need not be powered on for you to access the file on your computer.
Do I need Internet access for working on the file?
You need Internet access to acquire file lock, and to sync files. You can acquire file lock when you have Internet access, and make edits while you are offline. When you are done, connect back to the Internet and sync the changes made to the file.
What is the network connectivity I need?
CADbox Client running on your PC communicates frequently with the CADbox cloud server over the Internet and needs a reliable network connection. A minimum uplink and downlink speed of 1 mbps (one mega bit per second) is recommended for satisfactory performance.
Will my application run slow because of syncing?
No. The files remain on your local computer and the applications perform as before. Syncing is done only when the application closes the file.
How much time does sync take?
Sync time depends on Internet speed and file size. Syncing a new file may take several minutes as the entire file is uploaded. When you make changes to an existing file, CADbox only syncs the changes so these are synced much faster.
How much disk space do I need to use CADbox?
CADbox makes a copy of the files to be synced into a temporary folder. You need enough free disk space to accommodate copies of all the files being shared on CADbox.
Can I use CADbox as my primary backup?
Yes, with a caveat: the file version on the CADbox cloud is only as recent as your last sync. So if you intend to use CADbox as your back up, make sure that you are syncing your changes often, at least once a day.
Why is CADbox installing .NET on my computer?
CADbox requires Microsoft .NET framework to function. The .NET version number needs to be 4.5 or later. This is used by several Windows applications and will be installed if your computer does not have this already.
Which browsers are supported?
CADbox Website can be accessed using IE9 or later, Firefox, Chrome and Safari. IE8 is not supported.
Who do I contact if I have a problem?
Please contact support using Chat, or by sending an email to email@example.com. We will resolve your issue as soon as possible. Support is available during weekdays from 6 AM to 6 PM US pacific time. Not available during weekends and US holidays.